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“It's already a global TV hit format - but the show must go on”

An extract from The Financial Times, May 6 2004, featuring John Hondros.

FremantleMedia's new magic number is 700m. Two weeks ago, the TV production company passed that total of votes cast by Pop Idol's audiences in the 29 countries where it makes the love-it-or-hate-it show.

It's the latest measure of what a global juggernaut the vehicle has become in the two-and-a-half years since the first Pop Idol started on ITV, with a remit that now stretches from Iceland to Indonesia and Canada to Kazakhstan. The worldwide audience has passed 100m, and last month saw the launch of Indonesian Idol. Next month, it's Malaysian Idol.

New research on worldwide viewing and voting patterns for the Pop Idol brand further demonstrates that consumer participation is expanding across a variety of platforms. In Germany, they phone. In Denmark, they text. In the US, they're watching the show and browsing the website at the same time. The UK leads the way in interactive TV voting.

John Hondros, CEO of Radiant, which compiled the voting data for Fremantle-Media, says: "With brands that become very emotional, like Idols, people want to be able to access it in different places at different times in their own way. They might want to get some gossip about the artists on SMS, or get home and look at the interactive TV application, or go online when they're at work and look at videos. So it's the viewer that's saying: 'We want to engage in this brand in a much wider way'."

How viewers vote in different markets (and the way platform owners make their money) depends on which media were available. The UK's second series of Idol was the first in which interactive TV participation was a factor, accounting for about 5 per cent of the overall poll. Australia emerges as the world leader in "voting conversion rate", with half as many voters again as there were viewers for its final. America leads the way in the proportion of website users who also watched the final, at nearly 80 per cent.

The kind of heated audience engagement that was once the sole domain of soap operas was shown again recently on the third series of American Idol, screened in the UK by ITV2. Voting on the American show (the second final of which pulled an audience of 38m) takes place either via IVR (touch-tone telephone voting) or on SMS, via AT&T.

Black vocalist Jennifer Hudson, favourite to win her heat two weeks ago, instead came last, leading to accusations of racism and a steward's inquiry citing a storm in the Midwest that led to a power outage and may have impaired voting.

The next step for interactive shows in the UK must surely be an accentuation in online activity. "The way Americans tend to watch television is that they have the internet on in the background," says Hondros. "In the UK that tends not to be the case, although it's becoming more so.

"If you have a very elaborate, content-rich Idols website as in the US, it's something you [can use] to provide an additional element to the programme. In the UK, it's used more as a support site."

For a copy of the full article, please contact john@radiant-digital.com